Shipping and returns
Here you can find all the information about shipping and returns.
Order Processing and Shipping:
Processing Time:
- Orders are processed within 7 business days.
Shipping Time:
- Shipping times vary based on the selected method.
Shipping Costs:
Rates:
- Calculated by weight and method at checkout.
Free Shipping:
- Available for orders over 999.
Returns:
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Eligibility:
- Unused items in original packaging.
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Timeframe:
- Within 7 days of purchase.
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Refund:
- Processed to original payment method.
Exchanges:
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Eligibility:
- For defective or damaged items, contact us within 7 days.
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Procedure:
- Contact us for guidance on exchanges.
Conditions:
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Packaging:
- Items must be in original packaging.
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Proof of Purchase:
- Valid proof required for all returns/exchanges.